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Responsible Gaming
Gamble for entertainment
Gambling can be enjoyable when it is treated as a leisure activity. However, every wager involves risk, and there is no guaranteed way to win. Game results are determined by chance, and previous outcomes do not predict future results. A winning streak does not mean that another win is due, while a loss does not create an obligation or opportunity to keep playing until your money is recovered.
Before you begin, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another recreational activity. Once your budget has been used, stop playing. Do not increase your stake because you are bored, excited, upset or trying to change the result of an earlier game.
- Only gamble with money you can afford to lose after essential costs have been paid.
- Set a spending limit and a time limit before you start.
- Keep gambling separate from rent, mortgage payments, bills, food, savings and other financial commitments.
- Never borrow money, use credit intended for essentials or sell belongings to fund gambling.
- Do not gamble when you are affected by alcohol, drugs, tiredness, anger or strong emotions.
- Take regular breaks and leave the game when your planned session ends.
- Remember that no strategy can remove the house edge or guarantee a return.
A useful way to stay in control is to decide your limits while you are calm and away from the excitement of play. Write them down if helpful, and avoid changing them during a session. If you find it difficult to follow a limit, stop gambling and consider using a longer break or self-exclusion option.
Tools to help you stay in control
Pokie Spins Casino may provide account and play-management tools designed to support responsible gambling. Depending on the option available to you, these tools may allow you to set deposit, spending or session limits, take a temporary time-out, or request a longer period of self-exclusion. Availability, operation and processing of these tools can vary, so review the information shown in your account and follow the instructions provided.
Set limits before playing
A limit can help you control how much you deposit or spend over a selected period. Choose an amount that fits comfortably within your entertainment budget. A limit is not a target and should not be increased to continue gambling. If your circumstances change or you are concerned about your gambling, consider lowering the limit or stopping altogether.
Take a break
A time-out can provide space away from gambling. Use a break if you feel distracted by play, notice that sessions are becoming longer, or simply want to reset your habits. During a break, avoid attempting to access another account or gambling service to continue playing. Moving away from gambling-related websites, applications and promotional messages may also help.
Self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a defined period or indefinitely. A self-exclusion request should be taken seriously. Once requested, you should not try to bypass it by creating another account, using someone else’s account or asking another person to gamble on your behalf. If you wish to return after a self-exclusion period, any applicable process must be followed and approval may not be automatic.
If you would like help applying a limit, time-out or self-exclusion measure, use the responsible gambling or account-management options available on the website. If you cannot find the relevant option, contact the available customer support channel through the website. Do not delay seeking help if gambling is causing distress or financial difficulty.
Recognising gambling harm
Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It may develop gradually, and you do not need to wait until a serious problem exists before taking action. Consider stopping and seeking support if any of the following statements feel familiar:
- You gamble for longer or spend more than you planned.
- You think about gambling frequently or find it difficult to focus on other activities.
- You keep returning to recover losses or believe a win is needed to solve a financial problem.
- You hide your gambling, deposits, losses or account activity from family and friends.
- You borrow money, miss bills or use savings to continue gambling.
- You feel restless, irritable or anxious when you try to stop or reduce gambling.
- You gamble to escape stress, sadness, loneliness, boredom or other difficult feelings.
- Gambling has affected your relationships, work, study, sleep or health.
- You have tried to stop before but have not been able to maintain the change.
- You feel shame, hopelessness or distress because of gambling.
If one or more of these signs applies to you, stop playing and seek support. Talking with someone you trust can be a useful first step. A qualified counsellor or gambling support service can help you understand what is happening, plan practical changes and discuss financial or emotional concerns without judgement.
Support is also available for people affected by somebody else’s gambling. Family members, partners, friends and colleagues may experience stress, financial pressure or relationship difficulties. You can seek advice even if the person who gambles is not ready to ask for help.
Urgent support
If gambling has left you feeling unsafe, overwhelmed or at risk of harming yourself or another person, stop gambling and seek immediate help through emergency services or a crisis support service in Australia. If you are in immediate danger, contact emergency services. Do not remain alone with an urgent safety concern.
Protecting yourself and others
You must meet the minimum legal age and other eligibility requirements that apply to you before using an online gambling service. Pokie Spins Casino is not intended for children or anyone below the applicable legal gambling age. Do not allow another person to use your account, and do not use another person’s account. Keep your login details private and contact the available support channel if you believe your account has been accessed by someone else.
Parents and guardians can reduce the risk of children accessing gambling content by keeping devices secure, using suitable device controls and supervising online activity. Gambling should never be presented to children as a way to earn money or solve problems.
Responsible gambling also means making informed decisions. Read the applicable terms and game information before playing, understand that outcomes are uncertain, and avoid relying on promotional material as a reason to gamble. Promotions, offers and entertainment features should never be used to justify spending beyond your personal budget.
For independent information and confidential assistance in Australia, consider contacting a recognised gambling support service such as Gambling Help Online. You can also speak with a healthcare professional, financial counsellor or trusted person. These services can help you explore options including counselling, financial planning, blocking access, self-exclusion and support for affected family members.
This page provides general responsible gambling information and is not a substitute for professional medical, financial or legal advice. If you are uncertain about your gambling, act early. Set a limit, take a break, use self-exclusion where appropriate and seek support before the situation becomes more difficult.