Welcome Package

Up to $4,000 AUD + 200 Free Spins

Plus 1 Wheel of Luck Spin

Contact Us

Need help with Pokie Spins Casino? Email our support team at support@pokiespinscasino-online.win. We aim to make it straightforward to ask questions and resolve issues relating to your account and play.
Pokie Spins Casino operates under a licence issued by the Tobique Gaming Commission (TGC), licence number 0000024, and is operated by Gophoenix Solutions Limited, registered in Costa Rica.

How to get in touch

To contact Pokie Spins Casino, send your message to support@pokiespinscasino-online.win. Please use the email associated with your account where possible, so the support team can identify your account and respond appropriately.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment-related queries
  • Bonus terms, eligibility and general promotion questions
  • Technical problems, website errors or difficulties using your account
  • Responsible gambling requests, including help with managing or restricting your play

For faster assistance, include your account email or username, a short description of the issue and any relevant screenshots. Do not include your password or other sensitive security information in your message. Clear, complete details can help the team understand the problem and provide useful guidance.

Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of your request. If your issue concerns responsible gambling, please explain what assistance you are seeking so it can be directed appropriately.